Ask him to reach out to DPMS as tehpwnag3 suggested and also break the rifle down and clean and lube the parts bama mentioned, make sure the feed ramps are clean as well. I usually dose my bolt and area where the gas key rides in the CH. After you remove the BCG, how does the bolt feel in the carrier? I’ve had some bolts that fit right into the BCG, usually that’s not a problem and is fairly common, but you can check that. It may only have 20rd thru it but if it has set up for a while and was never cleaned and lubed after he or the original owner purchased it, then it’s possible it has some preservative gunk in it. Is the BCG hard to actuate due to the spring or does it feel like it’s catching or hanging up on something?
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