New NF issues..

**rushca01** · 03-23-20, 21:26

Not my week apparently. Drag an old AR out of the safe and check the aimpoint to find it doesn’t work..now this.

Ordered a new Nightforce NX1-8 combo package with Scalarworks mount and the zero stop is FROZEN, won’t budge...

Hopefully the dealer will exchange it for another one considering this was brand new.

**SomeOtherGuy** · 03-23-20, 21:49

Originally Posted by rushca01

Not my week apparently. Drag an old AR out of the safe and check the aimpoint to find it doesn’t work..now this.

Ordered a new Nightforce NX1-8 combo package with Scalarworks mount and the zero stop is FROZEN, won’t budge...

Hopefully the dealer will exchange it for another one considering this was brand new.

I would call NF first. I have found their CS extremely helpful, and their quality control seems to be the best of all brands I've tried (many, many), so there's a chance it isn't frozen but requires a different technique. If it really is defective then yes I'd hope the dealer would swap it out free, although NF might also fix it free with the same speed.

**GH41** · 03-24-20, 07:30

Did you follow the instructions on page 6 of this?> https://www.nightforceoptics.com/fil...nersManual.pdf

**rushca01** · 03-24-20, 11:41

Originally Posted by GH41

Did you follow the instructions on page 6 of this?> https://www.nightforceoptics.com/fil...nersManual.pdf

Of course....it won’t budge.

I’m not the first one to experience this.... https://forum.snipershide.com/thread...blems.6913216/

**SeriousStudent** · 03-24-20, 20:18

Do me a solid, and shoot me or another Mod/Staff a PM after you contact NightForce per forum rules. I'm very interested in this, I'm looking at a 1-8 NF meself.

Thanks.

**SeriousStudent** · 03-28-20, 19:05

Re-opening the thread. OP contacted their vendor, and got a new combo - woot!

When rushca01 has a few minute, he can fill us in on what happened. Thanks very much.

**Life's a Hillary** · 03-29-20, 13:33

Originally Posted by rushca01

Thanks SeriousStudent!

I bought the mount combo package from Scalarworks. I had a few days earlier purchased an Aimpoint T2/mount combo from them and was pleased with the service so I went back to them for this.

I explained the issue to them and they sent me a prepaid label to ship it back. They verified the issues and sent me a new mount/scope package. It arrived today and the zero stop works. All in all I was pleased with how Scalarworks handled everything especially considering what is going on in the world today.

Thanks for the update, good to hear they took care of you. Sounds like Scalarworks knows what they are doing.

**rushca01** · 03-29-20, 13:38

Originally Posted by Life's a Hillary

Thanks for the update, good to hear they took care of you. Sounds like Scalarworks knows what they are doing.

I’ll certainly purchase from them again. Already considering another optic...

With that said, I shared a link with Scalarworks from sniperhide where someone else had a frozen zero stop, as such they are now testing the function of every NF now as result of my issue. Kudos to them. I KNOW the checked my replacement because it was set when I got it, the previous one was night.