From the website:
The owner, Douglas Kies, has shot competitively in Bullseye, IDPA, USPSA, and Steel Challenge leagues. He is currently a life member of the Front Sight Firearms Training facility in Pahrump, NV where he frequents multiple times a year. He is currently a full-time Law Enforcement Officer in Arizona and is retired from the U.S. Army/ Army National Guard. He is a certified AZ POST Law Enforcement handgun Instructor, shotgun instructor and patrol rifle instructor as well as an NRA Law Enforcement handgun instructor. He has carried a gun and been involved in shooting for sport and work for over 25 years and knows how important it is to have a durable, comfortable holster.
The bolded may have some bearing on why customer service is kind of lacking, IDK.
I generally try to avoid the 'I do this on the side' vendors because I had terrible luck with those guys in another activity.
Patriotism means to stand by the country. It does not mean to stand by the President... - Theodore Roosevelt, Lincoln and Free Speech, Metropolitan Magazine, Volume 47, Number 6, May 1918.
Every Communist must grasp the truth. Political power grows out of the barrel of a gun. Our principle is that the Party commands the gun, and the gun must never be allowed to command the Party Mao Zedong, 6 November, 1938 - speech to the Communist Patry of China's sixth Central Committee
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