OP I am truly sorry I did not see this post sooner and could have had you contact me directly. The repair tech clearly did not read what was wrong with the optic. We QC every optic that arrives from our OEM factories in our Houston Texas facility. This is also where our engineering team is based and the repairs are made. We also fully test all new optic designs locally with live fire. Most with thousands of rounds on a .308 SCAR. I am sorry you had this issue. My full direct contact is below. I know you got a replacement but please contact me so I can find out how this happened and fix it.
marshall@primaryarms.com
Marshall Lerner
CEO
Primary Arms LLC
3219 S Sam Houston Pkwy E.
Houston, TX 77047
Phone: 713-344-9595
www.primaryarms.com ◆ www.primaryarmsoptics.com
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