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Thread: STI Stacatto customer service, shout out!

  1. #1
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    STI Stacatto customer service, shout out!

    When I got my Stacatto, I felt like the trigger was a bit heavy and a bit gritty. I contacted STI and they said, here is your label and we will take care of it.

    Came back lighter and CRISP in a week. Very very happy. Shout out to team STI.

    PB
    "Air Force / Policeman / Fireman / Man of God / Friend of mine / R.I.P. Steve Lamy"

  2. #2
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    A good friend of mine purchased a P and XC last month. We swapped sights on the P. The front sight was impossible to get off. Turned out to be glued on. Taking it off, the slide was marred. They refinished it free of charge no questions asked. I’m impressed.


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  3. #3
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    It seems they are working hard to not blow their chance to become a top choice semi-custom 2011 gun maker. The USMS contract cracked the window for duty pistols and they are smart to NOT fck that up.

    PracticalRM, pretty cool story.

    PB
    "Air Force / Policeman / Fireman / Man of God / Friend of mine / R.I.P. Steve Lamy"

  4. #4
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    I called them on an issue and they got back to me within a few hours...great explanation they gave me nd that my concern wasn't a concern.

    Really thinking about selling a few guns and picking up another C2

  5. #5
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    I’ve been on the fence about picking one up for myself. I’ve known lots of guys in the competition world that had issues with STI and no customer service. But his experience with CS and the guns just running better now, I’m leaning toward wanting one.


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  6. #6
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    Quote Originally Posted by Pappabear View Post
    It seems they are working hard to not blow their chance to become a top choice semi-custom 2011 gun maker. The USMS contract cracked the window for duty pistols and they are smart to NOT fck that up.

    PracticalRM, pretty cool story.

    PB
    Which is great and all but then they went and dumped all the Gen1 guns that folks actually loved about them. Makes no sense

    Personally I feel as if the Gen2 guns are a regression but that’s just my 0.2


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  7. #7
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    Very nice.

  8. #8
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    The company has been under new ownership since 2018. It's not the same outfit in any way.

  9. #9
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    I wish I didn’t have to use STIs customer service, but I did.

    They overnighted it both ways and took 4 business days to fix the issue.


    Quote Originally Posted by jpmuscle View Post
    Which is great and all but then they went and dumped all the Gen1 guns that folks actually loved about them. Makes no sense

    Personally I feel as if the Gen2 guns are a regression but that’s just my 0.2


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    Omg dude stfu
    Why do the loudest do the least?

  10. #10
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    Quote Originally Posted by Eurodriver View Post



    Omg dude stfu



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