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Thread: Badlands customer service - GTG

  1. #1
    Join Date
    Oct 2006
    Posts
    1,537
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    Badlands customer service - GTG

    I've used a Badlands "Superday" pack for about 8 years. I hunt a lot and it's been solid gear. This season several zipper pulls broke off. I started thinking about new packs but remembered they offered a forever guarantee (which I cynically doubt usually). So I reviewed their policy, said "Forever" just send pics of what's broken and within 1 week, new zipper pulls arrive, no costs or questions. Took maybe 1 minute per pull to replace and back in the woods. Well done Badlands.
    Politician's Prefer Unarmed Peasants

  2. #2
    Join Date
    Jun 2009
    Location
    AZ
    Posts
    8,431
    Feedback Score
    9 (100%)
    Second good thread today about good CS, awesome. I have 3 Badlands packs and the one pack you reference and 2200 ...and I have carted out elk qtrs in my 2200 and it stands strong. Great packs so anyone looking for a backpack, BADLANDS rocks.

    PB
    "Air Force / Policeman / Fireman / Man of God / Friend of mine / R.I.P. Steve Lamy"

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