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Thread: Thumbs up for chewy.com service

  1. #11
    Join Date
    Jan 2018
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    Thank you all for the kind words. It has been tough. He was an inside dog the whole time(he loved day hiking, but he only spent 1 night outside backpacking cause he shivered all night till he gave in to me cramming in my bag) so the quiet is hard to get used to in addition to not having him check on what I am doing anytime I get up.

  2. #12
    Join Date
    Jul 2010
    Posts
    5,468
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    The simple fact of the matter is this, America has never not been great.
    - Mark Robinson

  3. #13
    Join Date
    Aug 2020
    Location
    Florida
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    You know Chewy does have some pretty nice service now and then. However, I wish they'd get on whoever's packing the stuff. There are times where I swear my dog's food has been through a washing machine. Fortunately, I don't rely on the bags to store it and use an old rubbermaid instead.

  4. #14
    Join Date
    Mar 2009
    Location
    Akron, OH
    Posts
    115
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    I had a similar experience with them. We had to put our dog to sleep when he developed diabetes at 13 years old, and went downhill fast! We forgot about his auto-ship food. When it showed up, we called to cancel the auto-ship, and return the unused, unopened food. They credited our account, canceled the auto-ship and said to donate the food to the local animal shelter. We got a small care package with card as well.

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