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Thread: Food delivery driver doesn't like tip, takes food back

  1. #1
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    Food delivery driver doesn't like tip, takes food back

    Wonder if this sort of thing happens very often?

    "A DoorDash driver refused to give a Long Island customer his food after she felt stiffed by the $8 tip.

    The heated confrontation was recorded on a Ring doorbell camera outside a home in Smithtown.

    “I don’t think you realize the distance that it’s coming from because then you would never actually have given what you gave,” the female driver could be heard saying in a video posted to YouTube last week.

    She then explained to the male customer that she “drove 40 minutes” to deliver the order from the neighboring town of Commack."


    https://nypost.com/2021/01/05/doorda...in%20Smithtown
    Last edited by Slater; 01-20-21 at 08:46.

  2. #2
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    I did pizza delivery when everything closed. It does suck when you don't get tiped. Happened a bunch of times. People pay in cash either exact amount, and then apologize or just let you keep the remainder of the amount. The order would be something like $87.43 and they say "just keep the change"! Great thanks! Can't wait till karma comes around. But at the same time I can't dictate what I think is fair.

    Sent from my moto z4 using Tapatalk

  3. #3
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    I’d tell her she is committing theft. The food is paid for, and she took this job with an agreement to deliver. Tips are extra, and any one working for gratuity should know ahead of time that getting stiffed is an occupational hazard. I believe any business with strong sales from delivery (Door Dash, Dominoes, etc) charge a delivery fee which is then credited to the driver. Tips are gratuity, not mandatory. Not tipping is wrong, I agree, but the driver is paid something regardless. This idea of tipping really needs to just go away and be replaced with a normal wage, along with professional standards for good service. Too many crap waitresses, baristas, etc, give poor service yet demand we pay for their useless art degrees via gratuity.

  4. #4
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    An $8 tip on a single person's order? Probably more than fair. I don't order delivery, what is the expected tip percentage for it?

    I am just going to continue making my own dam bologna sammiches and ramen noodles.

    Andy

  5. #5
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    So what do you guys tip GrubHub and other drivers? I think it is such BS that they calculate the tip based on how much the food is, like the driver has anything to do with that. I’d much rather see some kind of time and distance estimator. I don’t think the delivery fee is enough to support the driver, correct?

    Delivery people for some reason have a problem with my address sometimes and go to the wrong block, so when a food delivery guy ended up on the wrong block and I could see it on the app I went out to the street and waved him down. He got to my house and start spouting off and I just said something like what’s wrong with you. He starts yelling and cursing and saying that he’s not gonna deliver my food. I told him chill out I’ll go inside you can drop off the food by the door and everything is cool. He comes and sits down the food bitching about it the whole time. When he Leaves he gets about 10 yards away I open up the door To get the food and just go what the hell is wrong with you dude. He explodes, turns around and starts walking towards me, and picks up a small end table we have on the front of our house porch and starts screaming at me.

    Now the guy is about 5 foot four and 100 pounds, and English is not his first language. He screaming at me “I call police for you, Ice Hole” I’m thinking that’s fine with me? You think I’d be code red at this point, but it’s almost so comical I’m just standing there with the food bags in one hand dismissively waving him off with the other one telling him to just go away. He eventually puts down the table curses all the way back to the car and leaves.

    Meanwhile I didn’t realize that my teenage son inside has gone completely code red. Luckily for the guy he leaves before my son can do anything. The funny thing was is that throughout the whole thing besides being annoyed I never was actually angry or felt threatened in a meaningful way. I know that’s kind of stupid actually.

    The best part was is that my home security cameras caught the whole thing. When I contacted the food delivery company, and I forget which one it was, they were really very slow to react. When I finally got a text the next day I told them that they had until 5 PM to contact me, or else I was going to the police. I got some low level lawyer on the line, who is being fairly dismissive until I sent her a link to the Home video camera footage. I can hear her watching the video over the phone, and then the first words out of her mouth were “Oh my God“. She said she was terminating employment of that guy as of right then, and would fully support me going the police if I wanted to. I said that wasn’t necessary, and I think they gave me a free delivery. This was back during the Covid and riot times, and the last thing I wanted to do was get on the news or make a stink about it because of the optics.

    Home security cameras are pretty good for their intended purpose, but they also make great witnesses. That is the third time that having video evidence made things perfectly clear as to what happened without any kind of noise. It’s great fun to have people tell their side of the story, and then roll the tape. Or even just tell them that you have a recording, and watch the blood drain out of their face.

    Ah, 2020.
    The Second Amendment ACKNOWLEDGES our right to own and bear arms that are in common use that can be used for lawful purposes. The arms can be restricted ONLY if subject to historical analogue from the founding era or is dangerous (unsafe) AND unusual.

    It's that simple.

  6. #6
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    Mandatory gratuity is oxymoronic. The normal course of business should not involve tips IMO. The expectation of a tip should not be an excuse to not pay employees properly. It should not be necessary to bribe someone to not—contaminate—your food. Do you tip your mechanic so that he does not put a hole in your brake line? Your dentist so that he doesn't pull out good teeth? The UPS guy to not lose or drop-kick your packages?

    I have given tips to gas station attendants for washing my windows and they act surprised. Isn't something non-obligatory more worthy of a tip than doing the minimal requirement of the job?

  7. #7
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    I don't understand people, you try and be nice, give a tip and get crap for it.

    This past weekend I went to Home Depot to get two sheets of 1/4 birth plywood for a project. I walked over to the saw and asked for a an employee to cut the plywood in half. The guy did it, I said thank you and gave him $5. He looked at me and was like "what's this!?" Like in an angry manor. Really dude? I gave you a tip for 60 seconds of your time while you are still on the clock, then gave you $5 and you're angry with me? It was as if he was insulted. Can't tell if it was because it wasn't enough or if giving him a tip was an insult in and of itself.

    Last time I try and be nice.
    I am part of that power which eternally wills evil, and eternally works good.

  8. #8
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    Tips does mean "To Insure Prompt Services" but I've also seen it as "To Improve Personal Service."

    Kinda misleading since you tend to give a tip after service is complete. But anyway...

    That lady needs no more tips until she calms her attitude.
    Experience is a cruel teacher, gives the exam first and then the lesson.

  9. #9
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    Alex V, are you sure he wasn't just surprised?

  10. #10
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    Quote Originally Posted by Disciple View Post
    Alex V, are you sure he wasn't just surprised?
    Didn't seem that way. My wife was there and saw/heard it the same way I did. We both looked at each other, confused because the response was totally unexpected.

    I've seen surprise from a tip before. Tipping is just expected in NJ, that's just how we grow up, which is why, almost to a fault, I tip everyone. Even if restaurant service sucked and my food was cold, I still tip. Once we moved to NC people don't seem to expect it and are much nicer when you give them a tip. Our exterminator was surprised as all hell to get a tip, even on the fourth time I did it lol. The guy who helped us re-seed the fenced in yard was super thankful. We left cards for our UPS and FedEx driver at Christmas. I could have used the FedEx guy's reaction as one of those doorbell viral videos. The guy at Home Depot was absolutely not that.

    Maybe something gets lost in translation due to the mask, but I don't think so.
    I am part of that power which eternally wills evil, and eternally works good.

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