Just a quick heads up for people who still shop at Botach. I should have learned my lesson around 10 years ago when Botach held onto money for an order for over a year. Their answer was that out of everything I ordered, one item was backordered and would be in soon. After getting jerked around for so long, I got refunds in portions, and while I don't recall all the details, I know I swore them off. There were a couple guys on this board who went to church / temple with them, and stood up for Botach last series of complaints, but in the end the guys couldn't really explain or give excuses that made sense.
About a year ago I saw some outerwear that was on clearance, and had a friend of a friend who didn't have warm clothing, next thing you know I'm ordering from Botach again. The golden rule in getting orders is evidently don't backorder anything, otherwise you will get jerked around. I tried to stick with that rule, and a few orders went by without issue. Ahile back I started noticing that prices would change while surfing around online. Check out one item, and at the bottom there are several other items that are similar. Some of those items would have great prices, but when you actually click on them the price changes to a much higher price. At first I thought I was misreading things, then I thought perhaps it was just certain sizes that were on sale, but neither of those were the problem. The problem was that the price was changing after you clicked on the link. If you went back to recheck, the price was the same high price and no longer listed as the low price. I ended up taking screen shots to make sure I was seeing things correctly.
Recently I made an order for small stuff, and shipping was free. Not a big deal to get free shipping on small stuff, especially as it seems their shipping prices were very high in general, and more than once I had deleted my cart due to what I felt was an obviously excessive shipping fee. Fast forward, and now I get an email the day or two after my order telling me my order is ready for pickup. Pickup? I distinctly recall checking the box saying that I was getting the order delivered to the same residence as the billing address.
I won't tell people to boycott a business, especially in a case like this where Botach already has a horrific reputation and I should have known better. I will tell people to check that items are in stock, and to check, and double check they are paying the price they thought they were, THIS INCLUDES SHIPPING FEES.
Last but most certainly not least, in the litigious society we live in, I'll end by saying my above experiences and opinions are my own. Yours may be different, and I welcome anyone else with good or bad stories to share them.
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