Magpul has zero customer service?

[pag23]

OP is a Karen who has whined about great customer service in the past. He had a PCC upper that wouldn't run on another companies lower and whine and complained. They company got it back tested it and it ran on there lower without issue. He couldn't fathom the fact that the shit lowers he had couldn't be at fault, it had to be the upper. So they offered him a lower at cost, but that wasn't good enough for him and he expected a company to take a used product back that was functional and give him a refund.

He is one of those customers that regardless of what you do they enjoy posting bad reviews and thinks this is really going to stick it to the company when he just looks like an entitled Karen. They may not have even got the emails it happens, but rather than calling or using the contact form as suggested by a reasonable person you get your rocks off by posting bad reviews.

Plus how many forums will this posted thread duplicate on...

[One More Time]

I had dropped two .308 mags when full and they split.
I e-mailed them about getting some bodies and they sent me a paid ticket to return the mags for replacement.
It was about 10 days from e-mail to new mags at my door.

I can't complain.

[TacticalSpeed]

Multiple Magpul PMAGs have loose followers? That's quite unusual. Are you sure they're not fakes? Did you disassemble at least one of the magazines? I've not heard of this before......a 5 second video would be helpful.

Magpul has their phone number on their home page in two places, so it seems they like it when their phone rings.

I returned them to the vendor I bought them from. These were Glock mags not AR magazines.

[Inkslinger]

Did you use them? Did the firearm function?

[grizzman]

Oh. I’ve never touched a Magpul mag for Glocks. My factory mags aren’t terribly expensive and they are very reliable.


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[gunnerblue]

Seemed like the springs were defective as the follower would fail to bring the next round into the proper spot and then when I played with it by hand there were so much play and it was loose

How many rounds were fired through these mags before the problems arose?

[titsonritz]

I've only dealt with Magpul CS once, I thought they did fine.

[Wake27]

I returned them to the vendor I bought them from. These were Glock mags not AR magazines.

Didn’t you just sell a bunch of Glock PMAGs? Hopefully it wasn’t those…


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[georgeib]

Didn’t you just sell a bunch of Glock PMAGs? Hopefully it wasn’t those…


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[TacticalSpeed]

Did you use them? Did the firearm function?

Of course I used them. That's how I discovered defective...