I managed a LGS for two years, and during that time I sent between four to six revolvers back to Taurus for warranty repairs. One was out of time, brand new, right out of the box.
I sent one matching set of 1970s era Ruger Bearcat revolvers back to Ruger, not for repairs, but because Ruger offered to my customer to install a safety bar free of charge.
A person who is not inwardly prepared for the use of violence against him is always weaker than the person committing the violence. - Aleksandr Solzhenitsyn, The Gulag Archipelago
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