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Thread: BCM canceling orders without notice

  1. #11
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    Quote Originally Posted by Stickman View Post
    It is entirely possible that you under estimate how fast items are selling out. Many people have expressed their frustration with getting emails and finding out the products are gone when they place an order. Do you know how long your server holds your email, or how often your email is checked by your email program? The people who are getting the emails first are the ones buying the products, and some of those people are buying multiples so they can scab them (part them out by pieces) on various EE boards. We have people who do that with Colt on this board, and they are selling the parts for rape prices.
    Everyone has a side hustle these days. Not me, I've been waiting for a MK2 stripped lower forever and a day.

  2. #12
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    Quote Originally Posted by Stickman View Post
    Ö(part them out by pieces) on various EE boards. We have people who do that with Colt on this board, and they are selling the parts for rape prices.
    Yeah, Iím very much about capitalism, but that has been a thing that irks me. Thereís really only one user that comes to mind, and I refuse to buy anything from him. What gets me is that people apparently pay the prices.

  3. #13
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    Quote Originally Posted by JediGuy View Post
    Yeah, I’m very much about capitalism, but that has been a thing that irks me. There’s really only one user that comes to mind, and I refuse to buy anything from him. What gets me is that people apparently pay the prices.
    I think we are all on the same sheet of music on this one.
    Stick


    Board policy mandates I state that I shoot for BCM. I have also done work for 200 or so manufacturers within the firearm community. I am prior service, a full time LEO, firearm instructor, armorer, TL, martial arts instructor, and all around good guy.

    I also shoot and write for various publications. Let me know if you know cool secrets or have toys worthy of an article...


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  4. #14
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    Quote Originally Posted by JediGuy View Post
    There’s really only one user that comes to mind, and I refuse to buy anything from him.
    Self-identifying as a cock could be seen as a fair warning I suppose.

  5. #15
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    Quote Originally Posted by Disciple View Post
    Self-identifying as a cock could be seen as a fair warning I suppose.
    Ye best start believin' in Orwellian Dystopias, mateys... yer LIVIN' in one!
    --after Capt. Hector Barbossa
    Joe Biden is not, nor will he EVER be, my President. Psalms 109:8 #SauceForGooseSauceForGander #AllDemsArePedos

    LIFE MEMBER - NRA & SAF Not employed or sponsored by any manufacturer, distributor or retailer.

  6. #16
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    Quote Originally Posted by JVG19 View Post
    They are claiming that there card processing provider can¬’t tie my email address to my phone number lol I have literally bought 8 rifles from them and never had that issue before but now all of a sudden it¬’s that ? I think the website is listing things in stock that are not in stock and then this is there way out after taking your money
    I work for a large online retailer, and I deal with this exact problem daily. We used to never have problems like this but recently it has started happening. It's happening to new customers and long time customers I have had for years. Usually you can call the bank tell them what purchases the issue is occuring with and they can fix it. Sometimes the bank will tell the customer there is nothing wrong in there system, and if thats the case it is the processing company. If this occurs use a different card, and you should be good to go.

    We pay the credit card company fees for everything and canceling orders is the last thing any business wants to do.

  7. #17
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    Could be the card processor trying to play "Operation Chokepoint" too.
    Ye best start believin' in Orwellian Dystopias, mateys... yer LIVIN' in one!
    --after Capt. Hector Barbossa
    Joe Biden is not, nor will he EVER be, my President. Psalms 109:8 #SauceForGooseSauceForGander #AllDemsArePedos

    LIFE MEMBER - NRA & SAF Not employed or sponsored by any manufacturer, distributor or retailer.

  8. #18
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    Quote Originally Posted by Stickman View Post
    It is entirely possible that you under estimate how fast items are selling out. Many people have expressed their frustration with getting emails and finding out the products are gone when they place an order. Do you know how long your server holds your email, or how often your email is checked by your email program? The people who are getting the emails first are the ones buying the products, and some of those people are buying multiples so they can scab them (part them out by pieces) on various EE boards. We have people who do that with Colt on this board, and they are selling the parts for rape prices.
    I don't think its a problem with inventory selling through. From his earlier post it sounds like he is getting caught up in the fraud detection algorithm as it is seeing a mismatch in data between his email and phone number. I will say, as someone who has some professional experience with cc fraud algorithms, the email to phone number match is a new one to me and would seem to be problematic to validate. Someone turned the Fraud Detection Dial up to 11.

  9. #19
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    Quote Originally Posted by Dutch110 View Post
    I don't think its a problem with inventory selling through. From his earlier post it sounds like he is getting caught up in the fraud detection algorithm as it is seeing a mismatch in data between his email and phone number. I will say, as someone who has some professional experience with cc fraud algorithms, the email to phone number match is a new one to me and would seem to be problematic to validate. Someone turned the Fraud Detection Dial up to 11.
    I know that online gun stores have been getting hit very hard with fraud, and that new things were going to be tried. I guess this is one of them... maybe?
    Stick


    Board policy mandates I state that I shoot for BCM. I have also done work for 200 or so manufacturers within the firearm community. I am prior service, a full time LEO, firearm instructor, armorer, TL, martial arts instructor, and all around good guy.

    I also shoot and write for various publications. Let me know if you know cool secrets or have toys worthy of an article...


    Flickr Tumblr Facebook Instagram RECOILMAGAZINE OFF GRID RECOIL WEB

  10. #20
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    Quote Originally Posted by Stickman View Post
    I know that online gun stores have been getting hit very hard with fraud, and that new things were going to be tried. I guess this is one of them... maybe?
    Could be? From purely a data standpoint it doesn't make a lot of sense. Things like first name, last name, billing address etc etc are pretty static. Or in the case of address, will usually get updated in the system of record when folks move. People have multiple email addresses, for instance, so I would consider it a less stable data point when doing fraud detection. Back when I was working in ecommerce I spent some time in our call center. We serviced several hundred e-tailers with our platform. So this Chinse woman calls into the Burberry line. She had bought a $5,000 purse and the order got rejected. She had a bill to address of Brooklyn and a ship to address of main land China and didn't understand why that would raise a red flag lol. Almost as good as the dude who was totally stoned out of his mind and called in because he had gotten the DC Shoes logo tattooed on the back of his hand and wanted a discount on his order. There were a lot of "Duuuuuuuuuude's" on that call.

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