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Thread: Said before, saying again. Gotta Love Larue

  1. #1
    Join Date
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    Thumbs up Said before, saying again. Gotta Love Larue

    Ordered Larue Tactical's New VTAC Sling, a gas block and a MIAD at end of last week. The gas block was on back order.

    I just recieved the items today, with another bottle opener and a hat. Damned few copanies out there will get a backordered item out toyou that fast, let alone add a goodie or two to the box.

    That is how you keep customers, Mr. Larue could make a good penny consulting with all too many companies out there about how to turn a customer into a salesman for your products.

  2. #2
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    When I used to work retail, the saying was, "If you do something to please a customer, they'll tell one person. If you do something to piss them off, they'll tell everyone they know."

    I like reading these posts for that exact reason. I've heard nothing but great things about LaRue's quality and customer service.
    --Nick
    Owner, Reptilia & Side Project, LLC

  3. #3
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    Quote Originally Posted by NickB
    When I used to work retail, the saying was, "If you do something to please a customer, they'll tell one person. If you do something to piss them off, they'll tell everyone they know."

    Friend of mine used to own a gun shop, he claimed there was a study done that a happy customer will tell four people about a good experience, an unhappy customer would tell 12.

    That seems about right to me, so have no reason to doubt his statement.

  4. #4
    Join Date
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    Houston area
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    LaRue is the best, besides they are from my home area.
    semi-official Tango Down spokesmodel

  5. #5
    Join Date
    Oct 2006
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    SE Michigan
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    Same here, I ordered an EOTech mount and BUIS and received a hat and bottle opener as well. 100% satisfied with Larue products and service. My order also shipped within hours of me placing it!
    Full disclosure - I am an Engineering Supervisor at Trijicon, Inc.

  6. #6
    Join Date
    Oct 2006
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    Quote Originally Posted by Lyrch
    Mr. Larue could make a good penny consulting with all too many companies out there about how to turn a customer into a salesman for your products.
    They won't because they are too busy listening to Ivy league MBAs. Most of which have zero hands on clue with the products and services their firms sell or make.

  7. #7
    Join Date
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    Sitting at LZ Washington yesterday I saw a female Sgt with a M4.
    Larue AGOC mount
    Larue PEQ2 mount
    Larue mount for the SF M962MU

    Says a lot when a non bayonet type will spend their own $ to get the best kit around...

    She was hot too

  8. #8
    Join Date
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    Quote Originally Posted by KevinB
    She was hot too
    You can't say that w/out posting a pic!

  9. #9
    Join Date
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    Quote Originally Posted by KevinB
    Sitting at LZ Washington yesterday I saw a female Sgt with a M4.
    Larue AGOC mount
    Larue PEQ2 mount
    Larue mount for the SF M962MU

    Says a lot when a non bayonet type will spend their own $ to get the best kit around...

    She was hot too
    So what caught your eye first, the LT rig, or the hot sgt? You can tell us the truth

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