question to dealers...

**sadmin** · 01-05-10, 16:42

What is your turnaround time to complete an incoming transfer? I have continuously watched my incoming orders be dropped off (via UPS tracking) on a Mon. morning, and I don’t hear from my dealer until Wed. at the earliest, sometimes later. Where the F is the bottleneck in the process? I have watched other dealers put guns on the books in the time it takes me to fill out the forms. When I have said something before, they say its because they have such large shipments come in daily…I call BS. I mean even if, I could record at least 30 guns in an 8 hour shift. Just curious.

ETA - they are well staffed

**freakshow10mm** · 01-05-10, 17:18

There's a lot more things going on that have priority over transfers, but to answer your question it depends.

I get the gun out of the box and inspect for damage. I make sure the gun is the gun the customer is expecting. Then I might head overt to get the log book and log it in. Couple minutes maybe. Then I have to set things aside, put the box somewhere, pack the gun back up. Get out the 4473, the state trigger lock form, find a pen. When I have time to perform the paperwork I will call the customer and let him know the gun has arrived and is ready.

Trouble these days is with the Internet ordering, instant tracking updates, instant email, everyone expects instant gratification. Sorry, but that's not how it works. Gun dealers are like cops. If you are in a rush, we take our time. The gun business is not a high speed low drag business. It's not good, it's not bad, it just is.

If you want NASCAR tire change quick service, shop around.

**sadmin** · 01-05-10, 17:20

Your not helping my cause...but fair enough, patience is a virtue. It still sounds however like you complete it in a day though...

**larry0071** · 01-05-10, 17:28

My dude got my lowers in and called me and left a messege at my work, when I scooted out of the office that afternoon he was ready and expecting me. Within a couple hours of the delivery to the shop I had them in my car going home. But... this is a busy dealer with 4 employees normally on staff during evenings and 2 during the day when it's slower. Maybe your not one the customers that stands and bullshits and and regularly stops by just to browse and BS? I try to stop once a week, often it ends with a couple of us in the basement testing silencers on .22 pistols or something goofy. Sometimes I get held till close and end up at the bar with them. Ya never know how a night at the gun shop is gonna go!

**DragonDoc** · 01-05-10, 18:57

Go to your dealer when you see that your firearm has arrived. I know that the dealer has to log the weapon in but I figure the process will speed up if you are there in person. You can call this the squeaky wheel theory. The dealer will get tired of having you waiting around for your weapon and will takr care of you just to get you out of their presence.

**99HMC4** · 01-05-10, 19:46

Unless you get a box of 150 guns, it only takes seconds to log in. I call the moment I get it, then we make a time to meet for the transfer...

**freakshow10mm** · 01-05-10, 19:55

Originally Posted by sadmin

Your not helping my cause...but fair enough, patience is a virtue. It still sounds however like you complete it in a day though...

Usually within a couple hours. When deliveries occur I'm usually loading ammo and I don't stop for anything so it gets left until I can get to it. I don't like keeping guns longer than I have to though, but I don't like to be pushed to work faster than I do.

Originally Posted by DragonDoc

Go to your dealer when you see that your firearm has arrived. I know that the dealer has to log the weapon in but I figure the process will speed up if you are there in person. You can call this the squeaky wheel theory. The dealer will get tired of having you waiting around for your weapon and will takr care of you just to get you out of their presence.

Or the dealer will make you wait longer for rushing him. Dealers have their own pace. Some fly balls out all day and some work at a steady slow pace.

**HK51Fan** · 01-05-10, 23:50

shit what are you talking about? when I see the gun has been signed for from UPS I call and tell them I'm heading up there. I have never had my FFL tell me it's going to take a few days...if he did he better have a good reason. If not then I would go to another FFL, they're making 25-30 bucks for a few minutes work and they get to keep the box the gun came in. I know they reuse those boxes because my dealer initially asked if he would keep the box and I said no problem.

Use a little initiative and he doesn't like it go elsewhere., but explain to him that you're a hobbyist and are excited to pick up your gun. I always buy something when I come get a weapon even if it's just a box of ammo in the same caliber as the weapon. I don't let my FFL know that I have plenty of ammo at home and it helps them out as well.

**A62Rambler** · 01-06-10, 00:01

When I get it in I call the customer and tell them it is in. I don't wait to log anything in unless... I'm in the middle of something else. Then the ATF says I have 24 hours to log it in. I remember how excited I was to get a gun and try to keep that in mind. Your dealer may have more going on than you realize. Then again he may just hate doing the paperwork.

That's why we do it all on computer. It saves time and the ATF likes how easy it is to read. Got to keep big brother happy you know!