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Thread: anyone use LMT customer service?

  1. #21
    Join Date
    Feb 2013
    Location
    Colorado
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    2,348
    Feedback Score
    48 (100%)
    Good to know if I run into any problems with my inbound MWS I'll be taken care of.

    Sent from my piece of s**t phone using Tapatalk2 (which can be equally unreliable when coupled with a junk phone)
    "People have always been stupid. The Internet just makes it easier for us to know about them." - donlapalma

  2. #22
    Join Date
    May 2010
    Location
    Colorado
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    542
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    21 (100%)
    Top,

    I just used there CS with my MWS and had no issues. All told, turn around time was 1 week even with a Fed Holiday thrown in there. Just follow instructions from the manual and you will be golden. Gene will take care of it

  3. #23
    Join Date
    Jun 2006
    Location
    GA
    Posts
    3,704
    Feedback Score
    43 (100%)
    I recently ordered two enhanced carriers. I was shipped one auto and one semi, but had had ordered two auto carriers. I called and was transferred to Gene. He was quick and to the point, but issued an rma immediately. I shipped the semi carrier on my dime and had a replacement on my doorstep in about 10 days. My only complaint was having to pay shipping for the return, but I got what I needed in a timely fashion.

  4. #24
    Join Date
    Feb 2013
    Location
    Colorado
    Posts
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    Quote Originally Posted by GotAmmo View Post
    Top,

    I just used there CS with my MWS and had no issues. All told, turn around time was 1 week even with a Fed Holiday thrown in there. Just follow instructions from the manual and you will be golden. Gene will take care of it
    GTG. I don't anticipate any problems, but you never know.

    Sent from my piece of s**t phone using Tapatalk2 (which can be equally unreliable when coupled with a junk phone)
    "People have always been stupid. The Internet just makes it easier for us to know about them." - donlapalma

  5. #25
    Join Date
    Sep 2012
    Posts
    13
    Feedback Score
    0
    Their CS is pretty top notch. I had contacted them for an out of spec lower I purchased from a dealer (didn't know it at the time). They asked me to send some pictures. After receiving them, they called me up and issued me an RMA. I sent the lower, within a week, I received a new lower that fit perfectly!

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