Very reassuring to hear they are go people.![]()
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Very reassuring to hear they are go people.![]()
Nothing but good things about them from me.
Good fast service.
I have always had great service from Talon.
Protego quod vallo.
Si vis pacem para bellum.
Thanking everyone for giving their thumbs up for Talon.![]()
Not a flame but food for thought:
Grant will testify that I am not part of the NoVa gun mafia.
If one had problems with an on-line dealer, one would think that one would work those problems out before one smoked an on-line dealer on a forum of which the bandwidth is paid for by that same said dealer. Now that is just My opinion. Especially since that forum is free to the public.
I understand free speech and all that but throwing rocks at the house that you are living in for free is bad form.
Just my two cents
Dave
Ok well here it goes:
Yes I am new, and no I am not having a great experience with a vendor that was "good to go", recommended from this site.
Here are some simple rules for business:
1. If you are a vendor and we order somthing you advertised, if you dont have it in stock please let us know. Is a simple e-mail too much to ask? If you wont let us know a responce to sent emails would be nice also. I have sent 4 with no response. We cant help we are excited to buy your products. If you just give a lil communication we will understand delays/or issues.
2. If you dont have the Item and are not going to ship it anytime soon please dont charge us for it until you know for sure.
I wish I had read this thread before I orderd.
One other thing, if a vendor does it right, there are no worries of flamming or neg feedback from buyers. We want to buy your stuff and spend money with you. Doesnt this make common sense? I could have went to my local store and orderd these items, help me do business with you!
I agree with you on the contact thing. I think sometimes the problem is that we (high volume dealers) tend to get 50-150 emails and 10-20 phone calls a day. Most dealers are also one man shops and trying to keep up on everything is very hard.
On top of everything else, some dealers also have store fronts with walk in customers (this would be us). This means that if customers are in the store we cannot answer the phone or do e-mail.
To avoid fraud, most online web stores charge the card as soon as the item is ordered. This protects you the consumer and the retail from all kinds of nasty people. The down side to this is that the item might be out of stock when you purchased it.
Growing pains are very difficult for everyone involved I think (customer and retailer).
C4
Last edited by C4IGrant; 05-02-07 at 15:00.
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