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Thread: Customer Service, AR's and You

  1. #71
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    You obviously want to take a jab at BCM. So to answer your question when was the last time you bought a stripped upper from the companies you mentioned? Because it was a stripped upper.

    BCM is not "allegedly" a good company. They are in fact a good company and build good stuff. If you think that no manufacture including the ones you have mentioned don't make mistakes you are wrong.

    As a matter of fact I know of a few LWRC guns that wouldn't run right.

    As for the rest of your statement/ question there is enough proof of it right here. Do some reading and explore it for yourself.

    Quote Originally Posted by Coleslaw View Post
    This question befuddles me, but how does that happen? How is does an upper from what is allegedly a company that seems to have a very good following and builds rifles for the 'professional' have an upper that doesn't mate to a lower? How? I am assuming the multiple lowers offered were from 'reputable' companies, so the problem is in the upper receiver.

    I have never had a Colt that did not 'mate up' to one of my M16 lowers. Never, whether it was made 45 years ago or last week. For that matter, never had an LWRC that didn't either, and I have had about 6-7. First couple of Barrett's REC7's have been perfect, in fact as you may have noticed from previous posts, my current fave. Never had a Knight's that didn't mate up. Nor an FN upper. Getting back in the day, had a few H&R and GM units that would go right on a Colt lower and vice versa.


    Not trying to get anyones feathers ruffled, but I don't get it. Is this 'aftermarket' AR15 thing like the ongoing and raging M1A debate of who has a 'mil spec' type eceiver or who doesn't? Is there that much difference with some AR15 manufacturers and their respective machining processes or are some running the tooling beyond spec on their CNC's?



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  2. #72
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    Really?

  3. #73
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    Really what? If you have a something constructive to add then do so. If not then find another thread to stir the pot in.

    Quote Originally Posted by Coleslaw View Post
    Really?



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  4. #74
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    Quote Originally Posted by Iraqgunz View Post
    You obviously want to take a jab at BCM. So to answer your question when was the last time you bought a stripped upper from the companies you mentioned? Because it was a stripped upper.
    Sorry, but your interpretation of my statmets are incorrect. I am not wanting to take a stab at anyone and am not sure how you gleaned that from my post. I just read some of these posts about various manufacturers and I am curious. As I stated, BCM has a good following so I assumed that they deliver a good product. From reading posts on this forum, that seems to be the case. I just have never experienced an upper receiever from one of the companies I mentioned, stripped or not, that would not mate to a Colt M16 lower. I will grant you that some listed were not in great quantity, but they all fit nevertheless.

    Quote Originally Posted by Iraqgunz View Post
    BCM is not "allegedly" a good company. They are in fact a good company and build good stuff. If you think that no manufacture including the ones you have mentioned don't make mistakes you are wrong.

    As a matter of fact I know of a few LWRC guns that wouldn't run right.

    As for the rest of your statement/ question there is enough proof of it right here. Do some reading and explore it for yourself.
    Again, not saying BCM or anyone else is not a good company. Apparently you know the people that own it, and I am not trying to pick on them specifically. It is just surprising to me what you said, so much so that I inquired about it.

    I also never said that other companies don't make mistakes, that is a given. Referencing "a few LWRC guns that wouldn't run right", I don't disagree, but that wan't the topic. The topic was 'mating up' a lower to an upper and I never have had a problem in that area and I am curious as to why you did, nothing more, nothing less.

    Perhaps you could enlighten me as to what the problem was?

  5. #75
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    I inferred it from your post where you used the term "allegedly" when you were speaking of their stuff.

    I only met the owner earlier this year. But, I was using their stuff even before that.

    Essentially the issue was that the rear take down pin hole was drilled slightly off center. I don't know if they are made in house or whether they get them from an outside vendor is can be the case with many different parts or manufacturers, etc..

    Bottom line is I addressed it and it was taken care of. No excuses or blabbering. I had a situation with a DD M4 back in 2008 (non staked castle nut) and they also stepped up. No excuses. They offered to pay shipping both ways to stake it. I declined for obvious reasons. My sole purpose in contacting them was to find out why it wasn't done. They could have blown me off, but they didn't.

    Quote Originally Posted by Coleslaw View Post
    Sorry, but your interpretation of my statmets are incorrect. I am not wanting to take a stab at anyone and am not sure how you gleaned that from my post. I just read some of these posts about various manufacturers and I am curious. As I stated, BCM has a good following so I assumed that they deliver a good product. From reading posts on this forum, that seems to be the case. I just have never experienced an upper receiever from one of the companies I mentioned, stripped or not, that would not mate to a Colt M16 lower. I will grant you that some listed were not in great quantity, but they all fit nevertheless.



    Again, not saying BCM or anyone else is not a good company. Apparently you know the people that own it, and I am not trying to pick on them specifically. It is just surprising to me what you said, so much so that I inquired about it.

    I also never said that other companies don't make mistakes, that is a given. Referencing "a few LWRC guns that wouldn't run right", I don't disagree, but that wan't the topic. The topic was 'mating up' a lower to an upper and I never have had a problem in that area and I am curious as to why you did, nothing more, nothing less.

    Perhaps you could enlighten me as to what the problem was?



    Owner/Instructor at Semper Paratus Arms

    Facebook: https://www.facebook.com/SemperParatusArms/

    Semper Paratus Arms AR15 Armorer Course http://www.semperparatusarms.com/cou...-registration/

    M4C Misc. Training and Course Announcements- http://www.m4carbine.net/forumdisplay.php?f=141

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  6. #76
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    Quote Originally Posted by usmcvet View Post
    Coleslaw

    I had a Colt upper that would not fit on any milspec lower. Colt made tons of them. On purpose.


    Quote Originally Posted by Iraqgunz View Post
    Really what? If you have a something constructive to add then do so. If not then find another thread to stir the pot in.
    usmcvet's statement was bold. I am curious as to what evidence he has to support that claim.

    Iraqgunz, I don't know why I am coming across to you as 'stirring the pot'. My questions are not intended to be problamatic, nor critical to any one individual or manufacturer. Perhaps my delivery is not up to snuff? I apoligize if that is the case.

    Do you not find usmcvet's statement needing clarification?

  7. #77
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    The thread is a about coustomer service. Not quality control. Tell us about Colt and LWRC customer service experiences you've had.

    I don't own an LWRC but had an afternoon to shoot their uppers wit one of their reps Jeff I was sold in their products then and there. They took the time and effort to take me and a few guys who work at a local gun shop shooting. We had a chance to run one of their lowers and two of their PSD super short uppers hard. One was 6.8 and one was 5.56 we did a lot of full auto fire that day and those guns ran great.

    I never bought an upper or gun from them but they created a great relationship and I have good things to say about them. We have a relationship.
    Last edited by usmcvet; 10-10-10 at 09:42.
    "Real men have always needed to know what time it is so they are at the airfield on time, pumping rounds into savages at the right time, etc. Being able to see such in the dark while light weights were comfy in bed without using a light required luminous material." -Originally Posted by ramairthree

  8. #78
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    I'm fairly certain usmcvet was referring the Colt making the large pivot pin uppers on purpose to not fit mil-spec lowers.
    Last edited by Robb Jensen; 10-10-10 at 09:47.
    Chief Armorer for Elite Shooting Sports in Manassas VA
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  9. #79
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    Quote Originally Posted by Coleslaw View Post
    usmcvet's statement was bold. I am curious as to what evidence he has to support that claim.

    Iraqgunz, I don't know why I am coming across to you as 'stirring the pot'. My questions are not intended to be problamatic, nor critical to any one individual or manufacturer. Perhaps my delivery is not up to snuff? I apoligize if that is the case.

    Do you not find usmcvet's statement needing clarification?
    It is part of why I will not buy Colt. I woukd say it was more a marketing choice than a customer service decision.

    They chose to make products to appease the gun grabbers. They made large pin uppers and lowers, removed bayonet lugs, removed the fence from around the mag release and left a bunch of material in the lowers and changed pin sizes all in an attempt to make the gun grabbers happy. It did not work. So it is a personal thing win me. I won't buy the Pony. If some one asks me what to buy at the local gun shop I suggest a Colt or S&W because they are the two best guns be carries. If you ask me what I like it is LMT of BCM.

    All of the Colt guns I see are still marked Law Enforcement/Government Use Only. That irritates me.

    Colt makes great stuff. They just lost me as a customers because of what they've done to the consumer in the past.
    "Real men have always needed to know what time it is so they are at the airfield on time, pumping rounds into savages at the right time, etc. Being able to see such in the dark while light weights were comfy in bed without using a light required luminous material." -Originally Posted by ramairthree

  10. #80
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    Quote Originally Posted by usmcvet View Post
    It is part of why I will not buy Colt. I woukd say it was more a marketing choice than a customer service decision.

    They chose to make products to appease the gun grabbers. They made large pin uppers and lowers, removed bayonet lugs, removed the fence from around the mag release and left a bunch of material in the lowers and changed pin sizes all in an attempt to make the gun grabbers happy. It did not work. So it is a personal thing win me. I won't buy the Pony. If some one asks me what to buy at the local gun shop I suggest a Colt or S&W because they are the two best guns be carries. If you ask me what I like it is LMT of BCM.

    All of the Colt guns I see are still marked Law Enforcement/Government Use Only. That irritates me.

    Colt makes great stuff. They just lost me as a customers because of what they've done to the consumer in the past.
    Do you buy Winchester ammo?

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