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Thread: DD Uppers from Smartgunner

  1. #31
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    Quote Originally Posted by Failure2Stop View Post
    Has anybody asked how he is pricing these so far under everyone else?
    I'd assume he's simply making much less margin on these than most and betting on the volume(which he's getting) to be enough to still make some money on this deal. It was a win/win for DD as well as it got more of their product into consumers hands with zero spent on marketing.

  2. #32
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    Quote Originally Posted by Failure2Stop View Post
    Has anybody asked how he is pricing these so far under everyone else?
    I believe it was a special deal/arrangement directly with Daniel Defense that has been going on for a while. I first heard of the deal back in July and again in Sept during two separate courses from students and the Host of the range.
    For God and the soldier we adore, In time of danger, not before! The danger passed, and all things righted, God is forgotten and the soldier slighted." - Rudyard Kipling

  3. #33
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    Received follow-up PM from Tommy on this site, promising to check on my order and get back with me Monday/Tuesday timeframe.

    Here is what I ordered, which was confirmed on 11/14:

    Daniel Defense Custom (Stripped - No Rail) Upper Receiver Group
    Daniel Defense Cold Hammer Forged Barrel: 14.5" 1:7 Lightweight Profile Mid Length Gas System

    Choose a Gas Block: Fixed Front Sight Post

    Flash Hider: Yankee Hill Phantom Flash Hider (Pinned)

    Daniel Defense Rails (No Weapon Modification Required):

    Daniel Defense Extras:
    Bolt Carrier Group, Complete, F/A, HP & MPI Tested
    A1.5 Fixed Rear Sight

    A visit to Smartgunner's website today showed the status as "In Progress"
    Last edited by 120mm; 12-24-10 at 23:49.

  4. #34
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    DD sent me the wrong upper. I sent Tommy an email at about 8pm his time. He called within a few minutes, pulled an upper out of his inventory and had it in the mail the next day. His customer service is tits in my book.

    Had it to me on the 23rd which was perfectly in time for Xmas.

  5. #35
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    Quote Originally Posted by Failure2Stop View Post
    Has anybody asked how he is pricing these so far under everyone else?
    His Aimpoints, at publicly advertised price on the website, last I looked (which was a long time ago), were so far under MAP that I took it as an "I don't give a crap about my dealer contracts" type of dealer.
    Last edited by chadbag; 12-25-10 at 04:08.
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  6. #36
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    I just got my pinned middy yesterday, ordered in November. I knew there was going to be a wait, but the price was worth it. There is always going to be some tradeoffs with any deal, some might prefer to pay extra for in-stock, but I am on the other side of the fence. The price (especially for pinned) is off the charts good. As far as communication goes, Tommy has been tops.

    I really didnt expect to see people on here complaining about the wait, I kind of thought with the deal it was a given that there would be some delay.

  7. #37
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    It sounds like he should have it posted on his site that there is an average wait of 3 weeks for the uppers.

  8. #38
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    Daniel Defense wrongly configured my upper. Tommy made sure it was made right.

    Those complaining about SG's customer service need to remember the "Good, cheap, fast. Pick 2" mantra. These are unbelievable prices and if you can't wait 3 weeks, order elsewhere and pay a higher price.

  9. #39
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    Quote Originally Posted by Boss Hogg View Post
    Daniel Defense wrongly configured my upper. Tommy made sure it was made right.

    Those complaining about SG's customer service need to remember the "Good, cheap, fast. Pick 2" mantra. These are unbelievable prices and if you can't wait 3 weeks, order elsewhere and pay a higher price.
    True, but I'm still irritated by CS not because of the wait, but the misinformation/lack of general info. Its really not a good sign that buyers have to refer to forums to figure out it'll be a 3 week wait. And I'm also not understanding the preferential treatment, what's up with that Tommy? I ordered on 11/29 and got the $499 deal with a 16"LW, 12"omega X, no CH or BCG and no pin job (didnt even get a FH) and there seems to be others who have ordered similar setups on the same day and even after me who already got their shipping a week ago. Not to mention I called Tommy and spoke to him on 12/3 and he told me my order would be shipped out 10 days from then. Well... my account still says I have no order history. WTF .

  10. #40
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    Quote Originally Posted by calledade View Post
    True, but I'm still irritated by CS not because of the wait, but the misinformation/lack of general info. Its really not a good sign that buyers have to refer to forums to figure out it'll be a 3 week wait. And I'm also not understanding the preferential treatment, what's up with that Tommy? I ordered on 11/29 and got the $499 deal with a 16"LW, 12"omega X, no CH or BCG and no pin job (didnt even get a FH) and there seems to be others who have ordered similar setups on the same day and even after me who already got their shipping a week ago. Not to mention I called Tommy and spoke to him on 12/3 and he told me my order would be shipped out 10 days from then. Well... my account still says I have no order history. WTF .
    DD is shipping them, not Tommy. It all depends on what exact config you are ordering. And I would not be surprised if they were also doing things in batches depending on rail or barrel. There are a lot of factors involved and there is absolutely nothing to point to "preferential treatment".

    Good things come to those who wait

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