Something I noticed long ago at the other site - Threads in the PSA industry section that are overly critical (especially if guys post pictures of garbage they have received) tend to go 'poof' and disappear after the issue is resolved.

They DO seem to resolve the issues when they are brought up (have seen them replace stuff that many others would not have) but do not assume that really critical threads stick around forever there. They are free to delete as they wish in THEIR section there. They do in fact pay for that section...